Shipping and delivery policy

  1. Access Store disclaims all responsibility after the order has been shipped. In the event of a delay outside the agreed period, the shipping company will be contacted to track the shipment.
  2. Receipt of the shipment from the shipping company is an acknowledgment by the customer that the shipment (carton) is in good condition and has not been opened before receipt.
  3. Wasl Store disclaims full responsibility for changing the shipment path by the customer, canceling the order, or placing wrong information by the customer such as (mobile number, email, delivery address, or non-receipt of the shipment by the customer) and in the event that the shipment is returned to the store by the shipping company For the reasons mentioned, the customer bears the costs of returning the order and shipping it back to him.
  4. In the event that the customer cannot be reached on the time specified by the shipping company, the arrival store does not bear any responsibility in the event of a delay in the shipment.
  5. Access store has the right to change the shipping company chosen by the customer without any additional costs for the value of shipping on the customer. If it is in the interest of the request: such as getting the shipment to the customer faster.


Shipping and handling fees:

  1. Shipping is carried out via SMSA within the Kingdom of Saudi Arabia.
  2. Shipping fees via SMSA 23 riyals.
  3. If you choose to pay on receipt, 12 riyals will be added as a payment fee on receipt.
  4. Fees are subject to value added tax (15%)


Delivery time:

  1. All regions of the Kingdom: 2-7 working days via SMSA.
  2. Riyadh City: 24 working hours via "Ausl Store Representative".


Track your shipments from SMSA:

  • You can track your shipment via WhatsApp through (this link)