Where are orders shipped from?
Orders are shipped from Access Store warehouse in Riyadh.
How are orders shipped?
We ship orders via SMSA and a tracking number will be sent to the customer upon shipment.
How long does the request take to arrive?
Average delivery time: 2-7 business days. We are working hard to receive your requests before this period and as soon as possible.
What are the payment options on the site?
Are discount coupons available?
Discount coupons may be available within store promotions on our pages on social media or other channels.
Do discount coupons include all products?
The discount coupon applies to all products except for pre-discounted products and special offers.
The store team is at your service and always ready to help you
How to submit replacement and return requests and to benefit from warranty services?
You can request a support ticket by using this form and our customer service team will contact you as soon as possible.
What are the working hours of the customer service team of Wosoul Store?
Official working hours are daily from 9 am to 6 pm, from Saturday to Thursday. Except on Fridays and public holidays.
